Skip to main content

Level 2 Certificate in Principles of Business Administration

Course Overview

This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.


Eligible for funding? Click the 'APPLY NOW' button.

Key Information

Course Length
16 weeks

Course Level
Level 2

Awarding Body
TQUK
(E-certificates upon achievement)

Learning Method(s)
Online materials
Online assessment

For Individuals

Benefits

The benefits of this course include:

  • Learn from your own home, in your own time
  • Achieve a nationally recognised level 2 qualification
  • Access to award-winning learning and assessment materials

    • Funded Course
    Yes

    Apply today and begin your journey to qualification

    Apply now

    Unit 1: Principles of providing administrative services

    This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

    Unit 2: Principles of business document production and information management

    This unit will provide an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

    Unit 3: Understand employer organisations

    This unit will provide an understanding of different organisational structures and the organisational environment.

    Unit 4: Understand communication in a business environment

    This unit looks at the skills of written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

    Unit 14: Social media

    This unit covers the opportunities and threats associated with using social media and the application of social media within a business.

    Unit 15: Safe use of online and social media.

    This unit covers the safe use of social media platforms, how to adopt appropriate security methods to safeguard your systems and data, threats on the internet and how to protect your online devices from online security attacks and fraud. This unit will also cover the implications of entering personal information onto social media sites and the legal measures that address the protection of data.

    This qualification could assist you in gaining the following employment opportunities and potential salaries:

    Personal Assistant – up to £30,000

    Receptionist – up to £24,000

    Administrator – up to £19,000